Terms and Conditions

Welcome to our online platform. Please read these Terms and Conditions carefully before using our rentable soundproof micro-spaces, app-based booking platform, corporate wellness packages, monthly subscriptions, and related services offered by SoundSpace UK Ltd.

1. Acceptance of Terms

By accessing or using our services, you agree to comply with and be legally bound by these Terms and any policies incorporated by reference. If you do not agree, please do not use our service.

2. Services Provided

SoundSpace UK Ltd offers rentable soundproof micro-spaces, access via an app-based booking platform, corporate wellness solutions including aromatherapy and environmental controls, monthly subscription passes, and installation and maintenance services.

3. User Responsibilities

• You must provide accurate and current information when registering or booking our spaces or services.
• You agree to use our spaces and equipment responsibly and comply with all posted rules and instructions.
• You will not engage in unlawful or disruptive activities within our spaces or through our platform.
• You are responsible for maintaining the confidentiality of your account credentials and are liable for activity under your account.

4. Booking, Payments & Subscriptions

All bookings made through our platform are subject to availability and confirmation. Payments for rental or subscriptions must be made in full prior to access. Subscription passes are valid for the period specified and are non-transferable.

Cancellation and refund policies are detailed at the time of booking and are subject to change. Please review carefully before completing your transaction.

5. Aromatherapy & Environmental Customization

We offer aromatherapy and ventilation/lighting customization in designated spaces. Users must notify us of allergies or sensitivities before use. We are not liable for adverse reactions caused by undisclosed medical conditions or allergies.

6. Installation and Maintenance

For corporate packages including on-site installation and maintenance, SoundSpace UK Ltd will perform services at agreed schedules. Clients must provide access for installation and upkeep. Delays caused by client availability may affect service timelines.

7. Limitation of Liability

SoundSpace UK Ltd will not be liable for any indirect, incidental, or consequential damages arising from use or inability to use our services. We make no warranties regarding uninterrupted access, accuracy, or fitness of our service for specific purposes.

8. Termination

We reserve the right to suspend or terminate your access to our services without notice if you violate these Terms or engage in harmful conduct. Termination does not waive any accrued rights or remedies.

9. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our service after changes constitutes acceptance of the revised terms. Please review these Terms regularly.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts located in London.

11. Contact Information

If you have any questions regarding these Terms, please contact SoundSpace UK Ltd at: