Privacy Policy

At SoundSpace UK Ltd, we prioritise your privacy and are committed to protecting your personal data when you use our online platform and services.

Information We Collect

We collect various types of information to provide and improve our workspace solutions and wellness technology services:

• Personal details you provide during registration and booking, such as name, contact address, phone number, and payment information.
• Usage data from our app-based booking platform, including session times, preferences, and interactions with our wellness features.
• Information related to corporate wellness package subscriptions and monthly pass usage.
• Device and system information from ventilation, lighting, and aromatherapy control systems when connected through our services.

How We Use Your Information

Your data enables us to deliver our services effectively, tailor wellness experiences, and maintain system functionality:

• Processing bookings, payments, and subscriptions securely.
• Customising workspace environments with aromatherapy, ventilation, and lighting controls.
• Providing technical support, installation, and maintenance services.
• Communicating updates, service changes, and legal obligations.
• Improving our platform and developing new wellness technology features.

Legal Bases for Processing

We process your personal data based on the following legal grounds in accordance with the GDPR:

• Your consent, where applicable.
• Performance of a contract or steps prior to entering a contract.
• Compliance with legal obligations.
• Legitimate interests pursued by SoundSpace UK Ltd, balanced with your rights.

Sharing Your Data

We do not sell or rent your personal information. We may share data with trusted third parties to support our services, including:

• Payment processors and financial institutions to complete transactions securely.
• Technology and maintenance providers involved in app support, system installation, and wellness platform management.
• Legal authorities when required by law or to protect our rights.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under applicable data protection laws, you have rights including but not limited to:

• Accessing and obtaining a copy of your personal data.
• Requesting correction or deletion of inaccurate or unnecessary information.
• Objecting to or restricting certain processing activities.
• Withdrawing consent at any time where processing is based on consent.
• Data portability where applicable.

To exercise your rights, please contact us at our registered office address below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

International Transfers

Where personal data is transferred outside the UK or EEA, we ensure adequate safeguards are in place to comply with data protection laws.

Children’s Privacy

Our services are not directed at individuals under 16 years old, and we do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly.

Contact Us

For any questions or requests concerning your personal data, please write to: